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Nimble Spares Terms & Conditions

Introduction

Welcome to Nimble Spares. By accessing our website and placing an order, you agree to the following Terms & Conditions. These terms govern all purchases, deliveries, and services provided by Nimble Spares.

Products & Compatibility

Nimble Spares supplies genuine, aftermarket, and used automotive spare parts for various vehicle brands including Toyota, Nissan, Subaru, Mercedes-Benz, BMW, Volkswagen (VW), Mazda, Honda, Mitsubishi, Isuzu, and more.

Customers are responsible for confirming vehicle compatibility before purchasing. We recommend verifying the chassis number, OEM number, or part number before placing an order.

Pricing

All prices displayed on the Nimble Spares website are listed in Kenyan Shillings (KES) unless stated otherwise. Prices may change without prior notice.

Delivery fees are calculated separately depending on location, package size, and courier charges.

Orders

Orders are confirmed after successful payment or agreement with our sales team.

Nimble Spares reserves the right to cancel or reject orders due to:

  • Product unavailability
  • Incorrect pricing
  • Fraudulent transactions
  • Incorrect customer information
Delivery & Shipping

We deliver spare parts across Kenya through approved courier and transport services.

Delivery timelines are estimates and may vary depending on location, weather conditions, courier delays, or public holidays.

Customers must provide accurate delivery information and reachable phone numbers to avoid delays.

Returns & Exchanges

Returns or exchanges may be accepted within 7 days after delivery if:

  • The wrong item was delivered
  • The item is defective
  • The item has not been installed or damaged
  • The product is returned in its original condition

Electrical parts, special orders, and installed parts may not qualify for returns or refunds.

Warranty

Warranty coverage depends on the product manufacturer and category. Warranty does not cover:

  • Improper installation
  • Normal wear and tear
  • Accidental damage
  • Electrical faults caused by vehicle issues
  • Modification or misuse of products
Payments

Nimble Spares accepts secure payments through:

  • M-Pesa
  • Bank Transfer
  • Cash Payments
  • Card Payments (where available)
Limitation of Liability

Nimble Spares shall not be responsible for:

  • Incorrect installation by third parties
  • Labour or mechanic charges
  • Vehicle damages caused by misuse
  • Delivery delays beyond our control
Privacy Policy

Customer information is kept confidential and used only for order processing, customer support, and service improvement.

Nimble Spares does not sell or share customer information with unauthorized third parties.

Changes to Terms

Nimble Spares reserves the right to update these Terms & Conditions at any time without prior notice.

Contact Us

For support, inquiries, or order assistance, please contact Nimble Spares through our website, phone number, or social media platforms.