Nimble Spares

Nimble Spares Terms & Conditions

Your trust, security and satisfaction are important to us.

Introduction

Welcome to Nimble Spares. By accessing our website and placing an order, you agree to the following Terms & Conditions. These terms govern all purchases, deliveries, and services provided by Nimble Spares.

Products & Compatibility

Nimble Spares supplies genuine, aftermarket, and used automotive spare parts for various vehicle brands including Toyota, Nissan, Subaru, Mercedes-Benz, BMW, Volkswagen, Mazda, Honda, Mitsubishi, Isuzu and more.

Customers are responsible for confirming vehicle compatibility before purchasing. We recommend verifying the chassis number, OEM number, or part number before placing an order.

Pricing

All prices displayed on the Nimble Spares website are listed in Kenyan Shillings (KES) unless stated otherwise. Prices may change without prior notice.

Delivery fees are calculated separately depending on location, package size, and courier charges.

Orders

Orders are confirmed after successful payment or after approval from our sales team.

Nimble Spares reserves the right to cancel or reject orders due to:

  • Product unavailability
  • Incorrect pricing information
  • Fraudulent transactions
  • Incorrect customer information
  • Failure to complete payment
Delivery & Shipping

Nimble Spares delivers spare parts across Kenya through approved courier and transport service providers.

Delivery timelines are estimates and may vary depending on:

  • Customer location
  • Product availability
  • Courier schedules
  • Weather conditions
  • Public holidays

Customers must provide accurate delivery details and reachable phone numbers to avoid unnecessary delays.

Returns & Exchanges

Returns or exchanges may be accepted within 7 days after delivery under the following conditions:

  • The wrong item was delivered.
  • The product is defective.
  • The product has not been installed.
  • The product is returned in its original condition.
  • All original packaging and accessories are included.

Electrical components, special orders, and installed parts may not qualify for returns or refunds.

Warranty

Warranty coverage depends on the manufacturer, supplier, and product category.

Warranty does not cover:

  • Incorrect installation.
  • Normal wear and tear.
  • Accidental damage.
  • Vehicle electrical faults.
  • Modification or misuse of products.
  • Damage caused by improper handling.
Payments

Nimble Spares provides secure payment options for customer convenience.

  • M-Pesa payments.
  • Bank transfer.
  • Cash payments where available.
  • Card payments where supported.

Customers should ensure payment details are correct before completing transactions.

Privacy Policy

Customer information collected by Nimble Spares is handled confidentially and used only for:

  • Processing orders.
  • Customer support.
  • Delivery communication.
  • Improving our services.

Nimble Spares does not sell, rent, or share customer information with unauthorized third parties.

Changes To Terms

Nimble Spares reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Customers are encouraged to review this page regularly to stay informed about any changes.

Contact Us

For questions, order assistance, returns, or additional information, please contact Nimble Spares through our official communication channels.

  • Phone: +254 715 304 858
  • Email: info@nimblespares.com
  • Website: www.nimblespares.com