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Payment Questions

Nimble Spares accepts multiple payment options including M-PESA, bank payments, and other approved digital payment methods. Available payment options are displayed during checkout.

Your payment information is handled securely. Nimble Spares does not store your sensitive payment details. Transactions are processed through trusted payment providers.

If your payment fails, confirm that you have sufficient funds and try again. If the problem continues, contact Nimble Spares customer support for assistance.

Cash on delivery availability depends on your delivery location. Available payment methods will be shown before confirming your order.

If you notice a duplicate payment, contact our support team with your order number and payment details. We will investigate and assist with a refund where applicable.

After successful payment, you will receive an order confirmation message and your order status will update automatically.

Most payments are confirmed instantly. In some cases, bank or mobile payment confirmations may take a few minutes.

Orders can only be cancelled before they are processed for dispatch. Once shipped, cancellation may not be possible.

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Our support team is available Monday to Sunday (including public holidays) from 9:00 AM to 6:00 PM.

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